Author: Matthew Brooks

In my last post I mentioned leaving people better than we found them. I think the same principle applies to places we go and things we do as well.   I remember watching a TV show once when I was a kid where the characters were going on a trip and needed to rent a car. The main protagonist was adamant that he wouldn’t need the “extra six-dollar insurance” because…

Most often our customers in this industry are having one of, if not the, worst days of their lives and they may not know what to do other than call 911. They forget their address, they forget their dates of birth, they may not even have known what kind of service they need or if it’s possible for us to provide. But what they won’t forget is how they were…

First post of the relaunch. Years go by quickly when you’re busy. Projects fall to the wayside. Forgotten or neglected. Sometimes both. Doesn’t mean it wasn’t still important. Just that it had to be prioritized. Family first. Work first. Life first. Hobbies and side-hustles come later.